Terms and Conditions | EIGHT Motorcare

Eight Motorcare Terms & Conditions

Last updated: 20 July 2026

1. About These Terms

These Terms and Conditions govern your use of the Eight Motorcare website and the purchase of products from Eight Motorcare Limited.

By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms, please do not use our website.

Nothing in these Terms affects your statutory rights under the laws of England and Wales.

2. About Us

Eight Motorcare Limited

47 London Road

Kirton

Boston

Lincolnshire

PE20 1JB

Email: info@eightmotorcare.co.uk

Telephone: 07787 084399

Throughout these Terms, "we", "our" and "us" refer to Eight Motorcare Limited.

"You" and "your" refer to the customer purchasing products through our website.

3. Our Products

We sell vehicle cleaning chemicals, detailing products and related automotive care products.

We make every reasonable effort to ensure product descriptions, specifications, colours and images are accurate.

Images are for illustration purposes only and slight variations in packaging, labelling or appearance may occur.

Product availability is subject to stock.

4. Ordering

When you place an order, you are making an offer to purchase products.

Your order is accepted only when we send you an order confirmation or dispatch confirmation.

We reserve the right to refuse or cancel an order where:

products are unavailable;
payment cannot be authorised;
pricing errors occur;
we reasonably suspect fraud or unlawful activity; or
we are unable to fulfil the order for legal or operational reasons.

If payment has already been taken for a cancelled order, we will refund the amount paid.

5. Prices

All prices displayed on our website are shown in pounds sterling (£).

Prices may change without notice.

The price payable will be the price displayed at checkout when your order is placed.

Delivery charges are shown separately before payment is completed.

6. Payment

Payment must be made in full before products are dispatched.

Payments are securely processed through third-party payment providers.

We do not store your full payment card details.

7. Delivery

Delivery times, dispatch arrangements and delivery charges are set out in our Delivery Policy.

Estimated delivery dates are not guaranteed.

Delays caused by courier services, severe weather, industrial action or circumstances beyond our reasonable control do not make us liable for compensation.

8. Risk and Ownership

Ownership of products passes to you once payment has been received in full and the goods have been delivered.

Risk in the products transfers to you when delivery takes place.

9. Returns and Refunds

Consumer cancellation rights and our returns process are explained in our Returns & Refunds Policy.

Nothing in these Terms limits your statutory rights.

10. Product Safety

Our products are intended to be used only in accordance with the instructions provided on the product label or accompanying documentation.

Customers should:

read all instructions before use;
follow all safety warnings;
use appropriate personal protective equipment where recommended;
keep products out of reach of children and pets;
store products safely;
avoid mixing products unless expressly instructed; and
test products on an inconspicuous area where appropriate.

Safety Data Sheets may be available for relevant products upon request.

11. Chemical Products

Some products sold by Eight Motorcare contain chemical ingredients.

Customers are responsible for ensuring products are used, stored, transported and disposed of safely and in accordance with all instructions and applicable laws.

Where products are returned, customers must follow the return instructions provided by Eight Motorcare.

12. Product Information

Vehicle manufacturers use different paints, coatings, plastics, metals and finishes.

Although our products are developed for automotive use, we cannot guarantee compatibility with every surface or every application.

Customers should always test products on a small hidden area before full use where appropriate.

13. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

This includes liability for:

death or personal injury caused by negligence;
fraud or fraudulent misrepresentation; or
any rights that cannot legally be excluded.

Subject to the above, Eight Motorcare shall not be liable for:

indirect or consequential loss;
loss of profit;
loss of business;
loss of data; or
damage resulting from misuse of products, failure to follow instructions or improper storage.

Our total liability arising from any order shall not exceed the amount paid for the products concerned, except where the law provides otherwise.

14. Website Use

You agree not to:

use our website unlawfully;
interfere with the operation or security of the website;
attempt unauthorised access to our systems;
introduce malicious software; or
use our content without permission.

We may suspend or restrict access where necessary to protect our website or users.

15. Intellectual Property

The Eight Motorcare logo is a registered trademark in the United Kingdom under trademark number UK00004417434 and is owned by Eight Motorcare Limited.

All original website content, including branding, logos, product descriptions, photographs, graphics and design elements, is owned by or licensed to Eight Motorcare Limited and protected by applicable intellectual property laws.

No person or business may reproduce, distribute or commercially exploit our protected intellectual property without our prior written permission, except where permitted by law.

Nothing on this website grants any licence or right to use the Eight Motorcare registered trademark without the permission of its registered owner.

16. Privacy

Our collection and use of personal information is explained in our Privacy Policy.

Our website also uses cookies as described in our Cookie Policy.

17. Force Majeure

We are not responsible for delays or failure to perform our obligations where caused by events beyond our reasonable control.

These events include severe weather, natural disasters, industrial disputes, transport disruption, power failures, cyber incidents, pandemics or government action.

18. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be published on our website.

The Terms that apply to your purchase are those in force when your order is placed.

19. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales unless applicable consumer law provides otherwise.

20. Contact Us